Appendix A Event Codes
Maintenance Guide
A
–
9
1306 Warning Switch <ShoreGear Switch
Host Name>: Call could not
be completed due to
insufficient network
bandwidth between sites.
An attempted call has
exceeded the limit on the
number of media streams
allowed for multiple sites.
The event may indicate that the number
of media streams configured for
multiple-site calls is not sufficient to
handle the call traffic between sites.
From ShoreTel Director, open the Site
Parameters page and check the number
of media streams specified for the “Other
Number of Media Streams for
Multi_Site” parameter.
Use the ShoreTel Site-Link
Configuration Guide to determine the
number of media streams the
connection’s bandwidth can support.
If the bandwidth can support additional
media streams, raise the value specified
for the site parameter.
Note: Raising the number of permitted
media streams may cause a reduction of
sound quality for multiple-site calls.
1307 Information Switch <ShoreGear Switch
Host Name>: Trunk on port
<port number> has been
forced out of service.
Not reported in NT event log.
1308 Wa r ning Switch <ShoreGear Switch
Host Name>: T1 is in %2
loopback mode.
The T1 switch has been placed
in either a local or payload
loopback.
Your service provider is performing
diagnostic tests.
1309 Information Switch <ShoreGear Switch
Host Name>: T1 is out of
%2 loopback mode.
The loopback on this switch
has been removed.
No action.
1310 Error
Switch <ShoreGear Switch
Host Name>: T1 framing
error <specific error>.
The T1 switch is experiencing
framing errors.
Check the cabling. Contact your service
provider.
1311 Information Switch <ShoreGear Switch
Host Name >: T1 framing
ok.
Framing has been restored. No action.
1312 Error
Switch <ShoreGear Switch
Host Name>: T1 signal
error <specific error>.
The T1 switch has lost the T1
carrier signal.
Check the cabling. Contact your service
provider.
1313 Information Switch <S horeGear Switch
Host Name>: T1 signal ok.
The T1 carrier signal has been
restored.
No action.
1314 Error
(Severity level
varies
depending on
error)
Switch <ShoreGear Switch
Host Name>: Config Store:
<specific error>.
Notable event while reading
non-volatile switch
configuration.
No action.
The configuration received from the
server will supply any missing data.
1316 Information Switch <ShoreGear Switch
Host Name>: Trunk to
trunk transfer from port
<port number> has been
killed after <time interval>
of connection.
The system disconnected
trunks on the reported ports
as a result of option settings in
ShoreWare Director.
No action.
1317 Information Switch <ShoreGear Switch
Host Name>: ShoreTel
Software Telephony Switch
<ShoreGear Switch>
Starting.
The ShoreTel SoftSwitch has
started.
No action.
ID Severity
Level
Message
Cause
Action
