Planning and Installation Guide

19 – 1

C

HAPTER

19

Cut-Over

This chapter provides the requirements and other information for implementing the

cut-over from your existing telephone system to the ShoreTel 6.1 system.

Checklist

You must complete the following tasks before proceeding to the next chapter:

Task Description

Owner

Status

?

Confirm your telephony service orders with the

telephone company.

?

Ensure that all end-user reference guides are

distributed.

?

Make a copy of the site’s floor plan.

?

Schedule your cut-over support.

?

Test all telephones and telephone lines.

?

Test the call flow, auto-attendant, and other services.

?

Confirm that cut-over coverage has been assigned and

scheduled.