Desktop Installation
Planning and Installation Guide
18 – 9
Starting the ShoreWare Call Manager Application
The ShoreWare Call Manager application can be started in one of three ways:
•
Automatically upon system startup
•
From the Shortcut to Call Manager icon on the desktop
•
From the Start > Programs > ShoreTel menu item
The first time the ShoreWare Call Manager application is started, a wizard appears
(Figure 18-11), prompting you to configure your Call Manager password, voice mail
password, and recorded name.
Figure 18-11 Getting Started Wizard
If you have Microsoft Outlook installed on your computer, ShoreWare Call Manager
will offer to install Outlook integrated voice mail. Click Yes to have your voice mail
delivered to your Microsoft Outlook Inbox. You will also be prompted to configure
AutoStart.
At this point you have completed the most typical steps associated with installing the
ShoreWare Call Manager application. Additional procedures are described in the
following sections.
Configuring SoftPhone
SoftPhone is available from ShoreWare Call Manager for licensed users. To provide a
user with SoftPhone, you must obtain a keyed SoftPhone license and enable SoftPhone
use from the User edit page of ShoreWare Director.
SoftPhone is not installed with the Call Manager client. To launch the SoftPhone, users
must have administrative rights on their machine. SoftPhone users must also have
permissions to download and install ActiveX controls. The simplest way to do this is to
ensure that the main ShoreTel server has been added to the Internet Explorer Trusted
Sites list.
