Legacy Integration
14 – 14
ShoreTel, Inc.
Digit Translation
If ShoreTel system extensions and legacy voice mail system extensions differ in length,
you need to create digit translation tables that map the ShoreTel extensions to legacy
system extensions. The digit translation tables must be added as a group of named
tables from the Voice Mail section of ShoreWare Director. For more information see the
ShoreTel 6 Administration Guide.
Table 14-1 shows a digit translation table mapping shorter ShoreTel extensions to
longer legacy system extensions. For example, ShoreTel extensions in the range of 5xx
will be in the 65xx range on the PBX, and the original digit “5” will be replaced by
“65.”
Table 14-2 shows a digit translation table mapping longer ShoreTel extensions to
shorter legacy system extensions. For example, ShoreTel extensions in the range of
75xx will be in sent. to extensions in the 3xx range on the legacy voice mail system,
and the original digit “75” will be replaced by “3.”
Table 14-1 Digit Translation Mapping
Extension Mapping
Digit Translation Table
ShoreTel Legacy
Original Digits Replacement Digits
5xx
65xx
5
65
3xx
73xx
3
73
2xx
83xx
2
83
Table 14-2 Digit Translation Mapping
Extension Mapping
Digit Translation Table
ShoreTel Legacy
Original Digits Replacement Digits
65
5xx
65
5
66xx
6xx
66
6
75xx
3xx
75
3
